The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Meals!
“The food from the restaurant was absolutely good; we enjoyed a beautifully cooked platter that exceeded our expectations.” view full review
Reliable Backup!
“The efficient backup power system ensured we had uninterrupted electricity during loadshedding, which made our stay comfortable and worry-free.” view full review
Stunning View!
“After switching to a chalet with a magnificent view of the beach, our experience became lovely. It truly enhanced our stay.” view full review
Great Cooking Gear!
“The provided two-burner oven stove was perfect for our self-catering needs and made it easy to prepare delicious meals.” view full review
General
No smoking on site
Free parking
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Coffee shop
Fireplace
Fire extinguishers
Key access
Sports & Fitness
Wind surfing
Snorkelling
Canoeing
Hiking
Horseback riding
Cycling
Darts
Fishing
Guest Parking
Shared kitchen
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Garden area
BBQ facilities
Leisure/ TV room
Room features
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Shared kitchen
Electric kettle
Cookware/ Kitchen utensils
Show more
Location
Umthombe District, Mquanduli,
KuGqangushe,
South Africa,
5082,
Eastern Cape
Map view
Umthombe District, Mquanduli,
KuGqangushe,
South Africa,
5082,
Eastern Cape
City landmarks
Transkei
Hole in the Wall
1.4
km
Baby Hole in the Wall
3.6
km
Mdikana
Lubanzi Beach
4.5
km
South Africa
Hole-in-the-Wall
22.0
km
Nearby
Hole-in-the-Wall Beach
50 m
Restaurants
Gigis Seafood Restaurant
340 m
Hole in the Wall
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Beautiful location
Good dining
Damp rooms
Lack of responsiveness
7.0/10
Very good
Rooms
6.5
Location
8.4
Service
7.1
Dining
7.1
Guest reviews
7.0/10
based on 18 reviews
6.0
6.0/10 based on 456 reviews
Lionel
United Kingdom,
June
2024
7.4/10
The hotel is set in a remote area of Transkei, but the only good thing about this place is the breathtaking views around. The rooms, despite having no carpet, were very neat and clean. The dining experience, although good value for money, had an issue with electricity going off. The location by the beach front offers wonderful opportunities to swim and hike, making it the best feature of this hotel.
Rooms
8.0
The rooms were very neat and clean, despite the lack of carpet.
Service
7.0
The service was satisfactory; room service and housekeeping were decent.
Location
9.0
The hotel's location right next to the beach is the best feature, with fantastic swimming and hiking opportunities.
Dining
7.0
The dining experience was good value for money but had an issue with electricity going off.
Facilities
6.0
The hotel lacks certain key facilities within reach.
John
United States,
May
2024
5.4/10
Arriving at 5 pm, I settled into a room that felt damp and had a strange smell. The hotel lacks responsiveness to guest needs and should consider refurbishing for modern comforts. Despite these issues, the location was beautiful with a short walk to breathtaking views, although the nearby sewerage system sometimes affected outdoor enjoyment.
Rooms
5.0
The room I stayed in was damp and had a strange smell.
Service
5.0
The hotel needs to improve in responsiveness to guest needs.
Location
7.0
The location is beautiful with a short walk to breathtaking views, but the sewerage system nearby was sometimes disruptive.
Dining
7.0
The dining experience was good overall.
Facilities
5.0
The facilities could benefit from refurbishment.
Beautiful location
Damp rooms
Andy
United Kingdom,
March
2024
7.0/10
The hotel is located in a stunning area, providing easy access to the breathtaking views at the Hole in the Wall. The rooms, however, fell short of expectations with damp and smelly conditions. The service was efficient and helpful. The dining experience was generally excellent, although interruptions like electricity going off affected it. The facilities were decent overall, offering a satisfactory stay.
Rooms
5.0
The rooms were in damp and smelly conditions.
Service
7.0
The service was efficient and helpful.
Location
9.0
The location is beautiful with a short walk to the Hole in the Wall with breathtaking views.
Dining
8.0
The dining experience was generally excellent, but faced interruptions like electricity going off.
Facilities
7.0
The facilities were decent overall.
Richard
United States,
March
2024
6.2/10
The chalet I stayed in was positioned between other chalets and didn't offer the expected sea or garden views upon arrival, which was disappointing. The responsiveness to needs and concerns was lacking, and the separation from the games room by a flimsy partition was not ideal. However, being a self-catering room was convenient.
Rooms
6.0
The room didn't have the promised sea and garden views and wasn't ready upon arrival at 5 pm. However, being a self-catering room was convenient for my stay.
Service
5.0
The responsiveness to needs and concerns was lacking during my stay.
Location
7.0
The location was beautiful but lacked proper communication about the beachfront braai areas. It's a remote and relaxed spot near the sea, which can be appealing for some.
Dining
7.0
The dining experience was good value for money, although there were issues with electricity during my stay.
Facilities
6.0
The facilities were adequate for a self-catering stay but were not outstanding.
beautiful location
no real views
Paul
United States,
February
2024
7.6/10
Arriving at 5 pm, I found my room was not ready at all, which was quite disappointing. The responsiveness to needs and concerns was lacking, but overall, the experience added up to be good. The hotel had all the facilities I needed for this stay.
Rooms
7.0
The room was not ready upon arrival, despite reaching at 5 pm. However, the room itself was comfortable and clean once I was able to check-in.
Service
7.0
The service overall was decent, but there were some delays in addressing needs and concerns.
Location
8.0
The location of the hotel is on the fence line, offering easy access to the beach and various activities like fishing, hiking, and watching marine life.
Dining
8.0
The dining options were good, and the meals were satisfying.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, making the overall experience pleasant.
John
United Kingdom,
December
2023
8.6/10
The hotel rooms were great and comfy with an ocean view, suitable for families and groups, featuring comfortable beds, a well-equipped kitchen, and daily room service. However, some amenities like a hairdryer, extra blanket, and heating or cooling options were lacking. The hotel location was lovely, right on the beach with easy access and close to iconic attractions like Hole in the Wall. The only downside was occasional sewerage system odors affecting outdoor sitting. The dining experience was excellent, offering lovely meals despite occasional electricity issues. The facilities were top-notch, offering a variety of services and amenities.
Rooms
9.0
The rooms were great and comfy with an ocean view, suitable for family and group stays, featuring comfortable beds, a well-equipped kitchen, and daily room service.
Service
8.0
Location
8.0
The hotel location was lovely, right on the beach with easy access and close to iconic attractions like Hole in the Wall.
Dining
9.0
The dining experience was excellent, offering lovely meals despite occasional electricity issues.
Facilities
9.0
Colin
United Kingdom,
December
2023
7.4/10
The hotel offers comfortable rooms suitable for families and groups. Some facilities need attention, like the broken pool table and old table tennis table. The location is amazing, perfect for outdoor activities and enjoying beautiful views, but some noise outside the gate can be disruptive. The dining experience was lovely, despite unexpected electricity issues. Overall, the hotel provides a mix of positive and negative experiences.
Rooms
7.0
The rooms were comfortable but needed some attention.
Service
8.0
The service provided was good with room service available.
Location
9.0
The location was amazing with magical views and activities nearby.
Dining
7.0
The dining experience was lovely, although there were unexpected electricity issues.
Facilities
6.0
Facilities like the pool area were good, but some need maintenance.
Robert
United Kingdom,
December
2023
5.8/10
The hotel offered mixed experiences. The room setup was not ideal for older guests and lacked the promised views. However, the direct beach access and proximity to iconic attractions were standout features. The dining details could have been communicated better.
Rooms
5.0
Room setup not suitable for older guests and lacking promised views.
Service
6.0
Service details needed improvement in communication about dining.
Location
8.0
Exceptional location with direct beach access and proximity to iconic attractions.
Dining
5.0
Dining details could have been communicated better.
Facilities
7.0
Facilities met basic expectations but lacked additional highlights.
Robert
United Kingdom,
December
2023
7.0/10
The hotel is beautifully located between Coffee Bay and Hole in the Wall, offering breathtaking views and proximity to the best beaches. The rooms, however, had issues with leaking, dirt, and a strong odor from freshly painted timber on the roof. The distance from the ocean was a downside, but overall a good experience.
Rooms
5.0
The rooms had leaking issues, were dirty, and had a strong odor from the freshly painted timber on the roof.
Service
8.0
The service was efficient and attentive, ensuring a pleasant stay overall.
Location
9.0
The location is stunning with close proximity to Hole in the Wall and amazing views, making it ideal for nature lovers and beach enthusiasts.
Dining
7.0
The dining experience was lovely despite occasional electricity issues.
Facilities
6.0
The facilities were adequate but could use some improvements to enhance the overall guest experience.
Eileen
United Kingdom,
November
2023
6.8/10
The hotel offers spacious rooms equipped for self-catering, with a layout of four single beds in one room and one double bed in another. Service was adequate, and the location is beautiful but hindered by some units facing the central building. The dining experience was good overall, with a slight hiccup due to uncommunicated power outages. Facilities are decent with room for improvement.
Rooms
7.0
The rooms were spacious and had all the equipment required for self-catering.
Service
6.0
Service provided was satisfactory.
Location
8.0
The location was beautiful but marred by some units facing the central building.
Dining
7.0
The dining experience was good, except for uncommunicated electricity outages.
Facilities
6.0
Facilities are present but with room for improvement.
Claire
United States,
November
2023
7.2/10
The hotel is located in a stunning area of South Africa, making it a special place for activities like fishing, hiking, and whale watching. While the views are amazing, there are some disturbances near the chalets. The dining experience was lovely overall, despite some electricity issues. The rooms are big and comfy, but lack a modern touch, and the facilities could use some updating.
Rooms
7.0
The rooms were big and comfy, lacking a modern look.
Service
8.0
The service was good overall, with friendly staff and various options available.
Location
9.0
The hotel is in the perfect location, offering magical views and easy access to attractions like Hole in the Wall and Boiling Point.
Dining
7.0
The dining, although located in a remote area, was lovely overall, with some minor electricity interruptions.
Facilities
5.0
The facilities, including a broken pool table and an old table tennis table, were not up to par and in need of maintenance.
Bob
United Kingdom,
November
2023
8.2/10
The hotel offers spacious and well-equipped rooms, providing value for money. The location is amazing, close to both natural wonders and beach activities, although some room views are obstructed. Dining was good value for money but lacked communication on occasional issues. Overall, a bucket list destination for various activities.
Rooms
8.0
My room was very spacious and had all the equipment required for a self-catering stay.
Service
9.0
The staff was friendly and helpful during my stay.
Location
9.0
The hotel's location was amazing, allowing easy access to various activities and attractions.
Dining
7.0
The dining experience was good and provided value for money, but occasional issues were not communicated beforehand.
Facilities
8.0
The facilities at the hotel were suitable for different needs and activities.
Russell
United States,
October
2023
6.6/10
The hotel's location is superb, right on the beach with wonderful views, offering a great spot for swimming. The rooms were very spacious and clean, but had a noticeable moldy smell. The only standout feature was the exceptional location.
Rooms
6.0
The rooms were very spacious and clean, but unfortunately had a moldy smell that was off-putting.
Service
7.0
Location
8.0
The hotel's location is suburb-right on the beach with spectacular views, making it the only redeeming quality of this stay.
Dining
5.0
Facilities
7.0
Henry
United States,
October
2023
7.8/10
The hotel is set in a beautiful location, offering spacious rooms and a variety of accommodation options. The dining experience had some hiccups but overall provided enjoyable meals. The facilities are well-equipped, though there were some signs of wear and tear in certain areas, indicating a need for upgrades.
Rooms
8.0
The rooms are spacious and provide a comfortable stay.
Service
9.0
The service was friendly and accommodating.
Location
9.0
The hotel is about a 10-15 minute walk through the mountains to the hole in the wall place, offering a beautiful and spacious setting.
Dining
7.0
The dining experience, while generally lovely, was slightly marred by occasional power outages during meals.
Facilities
6.0
The hotel provides various facilities, but some areas, like the games room, showed significant signs of wear and require refurbishment.
Tim
United States,
September
2023
8.0/10
Upon arrival at 5 pm, I found the rooms to be lacking in responsiveness to needs and concerns, damp, and a bit smelly; however, they were surprisingly neat and even better than in the pictures. The location is amazing with a free upgrade to the largest rondavel offering the best view, although the security fence between us and the sea was a slight drawback. The dining experience, although remote with no nearby shops, was a highlight especially with the barbecue option.
Rooms
8.0
The rooms were surprisingly neat and looked better than in the pictures.
Service
7.0
While there were some lapses in responsiveness, the service overall was good.
Location
9.0
The stunning location, close to the sea, and walk to the remarkable Hole in the Wall is incredible.
Dining
8.0
The remote location with no nearby shops was not communicated prior to booking, yet the dining experience was a highlight, especially the barbecue.
Facilities
8.0
The facilities were great, although improvements could enhance the overall experience.